license key still waiting

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   Key received This morning Thank you. Comcast is strange.. for the longest time they used to block my wifes work email.. No problem working now..Off to the report a bug section now.

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gtxl1200 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Sep 2009 Online Status: Offline Posts: 25	Quote Reply Topic: license key still waiting Posted: 23 Sep 2009 at 5:20pm
	Key received This morning Thank you. Comcast is strange.. for the longest time they used to block my wifes work email.. No problem working now..Off to the report a bug section now.

LightsOnLogan Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 11 Oct 2007 Online Status: Offline Posts: 3187	Quote Reply Posted: 23 Sep 2009 at 7:36am
	I just resent your key. I'm not sure why, but the original email came back from comcast.net (your ISP) as "Recipient Address Rejected" this morning. Is your email address with Paypal valid? Let me know if you get the resend or not. Edited by LightsOnLogan - 23 Sep 2009 at 7:38am


Bigindian Members Profile Send Private Message Find Members Posts Add to Buddy List Beta Testers Joined: 13 Oct 2007 Online Status: Offline Posts: 373	Quote Reply Posted: 22 Sep 2009 at 8:02pm
	GTXL1200, You can contact Michael at http://www.aurorashow.com/contact.asp I am sure that if you email him, he will respond within a few hours. Edited by Bigindian - 22 Sep 2009 at 8:04pm
	The secret to creativity is knowing how to hide your sources. Albert Einstein

gtxl1200 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Sep 2009 Online Status: Offline Posts: 25	Quote Reply Posted: 22 Sep 2009 at 6:27pm
	I also now have been waiting since Saturday, I know your busy. But the 15 min kill time is really making it impossible to do anything with. I would really like my key. My Paypal receipt didnt even give an email for the person to contact, just the name of Micheal Miller.

LightsOnLogan Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 11 Oct 2007 Online Status: Offline Posts: 3187	Quote Reply Posted: 14 Sep 2009 at 10:57am
	Actually, we still process keys by hand here. Amazing, I know... hi tech software company and we're hand processing orders and keys. Honestly, this is a niche market and Aurora isn't exactly a super-high-volume seller out there, so while I could put together a super fancy automated system, time is money and it's really cheaper and simpler to just process them by hand each business morning (and spend that development time on Aurora instead). Your order came through after the Friday orders were processed, so it ended up in the Monday morning queue. then there's that time zone thing... Monday morning for me is quite late into Monday for you... it probably seemed like forever. Edited by LightsOnLogan - 14 Sep 2009 at 10:58am


MarkDXB Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 12 Sep 2009 Online Status: Offline Posts: 48	Quote Reply Posted: 14 Sep 2009 at 8:26am
	just got the key... cool thanks again

LightChristmas Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Beta Testers Joined: 15 Oct 2007 Location: Equality, IL Online Status: Offline Posts: 993	Quote Reply Posted: 14 Sep 2009 at 8:19am
	Your payment went to the right place/person.


MarkDXB Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 12 Sep 2009 Online Status: Offline Posts: 48	Quote Reply Posted: 14 Sep 2009 at 7:19am
	Jonathan hi, is there a telephone number i can call or an email? as nothing yet received. When i looked on paypal it states the payment went to Michael Miller thanks

MarkDXB Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 12 Sep 2009 Online Status: Offline Posts: 48	Quote Reply Posted: 13 Sep 2009 at 10:38pm
	Thanks, i have checked my spam, in fact i turned it off. no email yet from tthem.....

Jonathan Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Beta Testers Joined: 07 Sep 2008 Location: SoCal Online Status: Offline Posts: 1237	Quote Reply Posted: 13 Sep 2009 at 12:49pm
	It can take a day or two to get the key (it's an automated thing). Be sure to check your spam folder. Sometimes your e-mail program thinks the key e-mail is a spam message.
	~Jonathan