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Sequencer freezes & error on scheduler |
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Pony_God
Senior Member Joined: 01 Sep 2008 Location: Naples, FL Online Status: Offline Posts: 551 |
Quote Reply Posted: 09 Dec 2008 at 2:16pm |
Can she _create_ a new sequence without importing anything?
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wellinge
Groupie Joined: 02 Sep 2008 Online Status: Offline Posts: 44 |
Quote Reply Posted: 09 Dec 2008 at 2:17pm |
no, she goes to create a brand new show, and it still freezes up at the same spot, trying both an mp3 file and a wav file, both hang up.
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wellinge
Groupie Joined: 02 Sep 2008 Online Status: Offline Posts: 44 |
Quote Reply Posted: 09 Dec 2008 at 2:18pm |
she says it has the rotating circle (that vista uses instead of an XP hourglass) and it stops responding
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LightsOnLogan
Admin Group Joined: 11 Oct 2007 Online Status: Offline Posts: 3187 |
Quote Reply Posted: 09 Dec 2008 at 2:26pm |
Sounds like the hang is occurring in videoedit.ocx which does rely on the computer having the proper installation of codecs and well formed .ax filter files. Sometimes other applications (e.g. PowerDVD) change these files and some versions can cause havoc with other programs. One thing you could try is to find all of the .ax files on the system and temporarily rename them to the .ax2 extension and then rebooting (note: this will almost certainly break some other application... you will need to change them back for that other application to work if this happens... we're just testing right now to see if one of them is the culprit).
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Pony_God
Senior Member Joined: 01 Sep 2008 Location: Naples, FL Online Status: Offline Posts: 551 |
Quote Reply Posted: 09 Dec 2008 at 2:26pm |
Well, after it hangs once, you have to reboot.
^I get this on XP all the time.^
Is she in IE, or anything else at the same time? ICQ, IM software?
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wellinge
Groupie Joined: 02 Sep 2008 Online Status: Offline Posts: 44 |
Quote Reply Posted: 09 Dec 2008 at 2:27pm |
where should i have her look for these?
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wellinge
Groupie Joined: 02 Sep 2008 Online Status: Offline Posts: 44 |
Quote Reply Posted: 09 Dec 2008 at 2:29pm |
everthing is closed when she has sequencer open....
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wellinge
Groupie Joined: 02 Sep 2008 Online Status: Offline Posts: 44 |
Quote Reply Posted: 09 Dec 2008 at 8:06pm |
still cant get anything to work right. If anyone can tell me where to have her look for the .ax files, or have anymore ideas, please help me out. I gotsta get this running before thursday night!
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LightsOnLogan
Admin Group Joined: 11 Oct 2007 Online Status: Offline Posts: 3187 |
Quote Reply Posted: 09 Dec 2008 at 8:39pm |
They could be all over the place... you will need to do a search/find to locate them. Search for *.ax
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deweycooter
Development Joined: 14 Oct 2007 Location: League City, TX Online Status: Offline Posts: 674 |
Quote Reply Posted: 09 Dec 2008 at 9:57pm |
Offtopic - SharedView is a nice free utility to help in remote debugging - just requires a Windows Live acct (hotmail) and broadband internet access. wellinge, you might find this extremely helpful in debugging since you can take control of the computer your sister is using.
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