License Key

Message Topic Search Topic Options Post Reply Create New Topic Printable Version

   I ordered my key on halloween and still have not recieved it.  I searched through the older posts of people having similar problems and I cant come up with a reason why.  I also tried to email Mr. Miller and I did not get a reply.  Do you typically have a problem sending to yahoo mail accounts?  If so do I need to send and alternate address?  I have not seen anything in my spam folder.  Can somebody please tell me what I am doing wrong?

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version
fitz8402 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Nov 2009 Location: Georgia Online Status: Offline Posts: 7	Quote Reply Topic: License Key Posted: 07 Nov 2009 at 7:16am
	I ordered my key on halloween and still have not recieved it. I searched through the older posts of people having similar problems and I cant come up with a reason why. I also tried to email Mr. Miller and I did not get a reply. Do you typically have a problem sending to yahoo mail accounts? If so do I need to send and alternate address? I have not seen anything in my spam folder. Can somebody please tell me what I am doing wrong?

Bigindian Members Profile Send Private Message Find Members Posts Add to Buddy List Beta Testers Joined: 13 Oct 2007 Online Status: Offline Posts: 373	Quote Reply Posted: 07 Nov 2009 at 8:49am
	When you say that you have emailed, Michael, which address did you use. He typically responds within a day or so. did you use the contact us page at the following link? http://www.aurorashow.com/contact.asp Are you sure that your payment transaction contained the proper email address. That is the address where your license key will be sent. The keys are sent manually so once he sees your payment, usually the next business day sees the sending of the keys. Check it out and let us know
	The secret to creativity is knowing how to hide your sources. Albert Einstein

fitz8402 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Nov 2009 Location: Georgia Online Status: Offline Posts: 7	Quote Reply Posted: 07 Nov 2009 at 9:10am
	I used the contact us link on the aurora page on 11/03. I went in today after reading the other license key posts and verified my paypal address was correct, it was. Thank you for your help though.

Jonathan Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Beta Testers Joined: 07 Sep 2008 Location: SoCal Online Status: Offline Posts: 1237	Quote Reply Posted: 07 Nov 2009 at 9:39am
	Michael has been hit with a lot of SPAM lately, so it is possible that your message was inadvertently ignored. If your subject line was something generic like "Inquiry", try resending the message with a more specific subject line. You can also PM LightsOnLogan as well.
	~Jonathan

fitz8402 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Nov 2009 Location: Georgia Online Status: Offline Posts: 7	Quote Reply Posted: 07 Nov 2009 at 11:19am
	I will give it a shot! Thanks

LightsOnLogan Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 11 Oct 2007 Online Status: Offline Posts: 3187	Quote Reply Posted: 08 Nov 2009 at 9:36am
	I just resent your key. We've been having some trouble with DOS attacks on our firewall causing it to reboot occasionally. The original email may have ended up in the bit bucket.


fitz8402 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Nov 2009 Location: Georgia Online Status: Offline Posts: 7	Quote Reply Posted: 08 Nov 2009 at 1:42pm
	Just got it! Thank you