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Not starting on the right foot (MSCOMCTL.OCX)

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Pony_God View Drop Down
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  Quote Pony_God Quote  Post ReplyReply Direct Link To This Post Topic: Not starting on the right foot (MSCOMCTL.OCX)
    Posted: 02 Sep 2008 at 11:49am

The specifications of the computer.

Dell Precision 490
Windows Vista Bussiness 32bit (SP1)
Quad Xeon 1.6G
2G Ram
NVidea Quadro FX 3450 256M onboard (512 avaialbe)
1280x1024
C: has 5G free

The issue.
I have downloaded Aurora and successfully installed it.
I clicked on the "Aurora Sequencer" icon to start it and I get the splash screen/logo, then a windows error as follows:
Aurora encountered an unexpected error and will now restart

Debugging Information:
339: Component 'MSCOMCTL.OCX' or one of it's dependencies not correctly regestered: a file is missing or invalid
WAVSpy Resize
Main
 
Ok     Cancel
 
Notes:
1. I have never had any version of Aurora installed.
2. I have rebooted.
3. After clicking "Ok" the software just hangs at 25%+ CPU usage. ( I need to end the aurora_sequencer process to quit the application)
4. I do have administration priveledges on this box.
5. Symantec A/V is installed and running.
 
I am uninstalling and trying agin right now.
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  Quote Pony_God Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2008 at 11:51am
Quick note before I uninstalled...
Aurora Scheduler returns the same file error.
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  Quote LightsOnLogan Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2008 at 12:12pm

This is a new error message, but it very much sounds like the same thing that is happening with MSCOMM32.OCX (see the other forum post).

Some copies of Vista are preventing the installer from properly installing Aurora.  We are working to figure out why this is the case.  In the meantime, the following procedure should fix the problem:

Browse to C:\Windows\System32 and remove the offending file.  Reinstall Aurora.

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  Quote Pony_God Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2008 at 12:44pm
Removing the file did not resolve the issue.
 
I have now uninstalled/reinstalled 3 times. The most recent install was done after I had removed the mscomctl.ocx file. Then a reboot followed.
 
The original's details are:
created: 4/15/05 1:58PM
size: 1.02M
 
The new one is:
created: 5/22/2000 4:58PM
size: 1.01M
 
 
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  Quote LightsOnLogan Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2008 at 12:45pm
Try this:
 
1. Download the Aurora Vista Patch from:
 
2. Unzip the contents of the zip file
 
3. Right click on the AuroraVistaPatchInstall.bat file you just unzipped and select "Run As Administrator"
 
4. Reinstall Aurora
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  Quote Pony_God Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2008 at 12:58pm
That's better. Odd that the files were'nt registered in the OS...
 
Thank you.
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  Quote LightsOnLogan Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2008 at 1:07pm
It is an issue with Vista's UAC blocking the installer from properly registering the OCX.  We are looking into why the installer is doing this.  In the meantime, anyone receiving this error message on Vista can follow the above procedure to fix the problem.
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  Quote dan003400 Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2008 at 8:41pm
that didnt fix it for me same error

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  Quote bc_34sa Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2008 at 8:47pm
I am having the same problem with xp

Edited by bc_34sa - 02 Sep 2008 at 9:02pm
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  Quote LightChristmas Quote  Post ReplyReply Direct Link To This Post Posted: 02 Sep 2008 at 8:55pm
If you both have already tried the vistapatch, then the other alternative is this.

Navigate to C:\windows\system32

delete the file MSCOMM32.OCX

run Aurora, it will automatically replace the deleted file with a fresh version.

You may need to reboot as well.

Beyond this, I'll let Michael decide what to try next. Sorry.

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