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Several Software problems....I am sinking HELP!

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bstepp1 View Drop Down

Joined: 10 Dec 2011
Online Status: Offline
Posts: 1
  Quote bstepp1 Quote  Post ReplyReply Direct Link To This Post Topic: Several Software problems....I am sinking HELP!
    Posted: 12 Dec 2011 at 5:11pm
This is my first year using Aurora. I tested everything, created a schedule and tried to run it. The music played but the lights would not turn on. I tried several times and uninstalled the earlier version of the program and installed the latest program Now  (1) I can not open the scheduler. When I try to open the Scheduler the popp up says aurora has encountered an unexpected error and will now reset...debugging information 3021 Either BOF or EOF is true or current record is deleted. Request operation requires a record.(2) In the sequencer when I turn the bulb on the lights are not turning on. (3) Also once these are fixed I still don't know why the lights will not turn on....please help.....I have spent countless hours and I feel like I am sinking....I would really appreciate your insight....
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LightChristmas View Drop Down
Beta Testers
Beta Testers

Joined: 15 Oct 2007
Location: Equality, IL
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Posts: 993
  Quote LightChristmas Quote  Post ReplyReply Direct Link To This Post Posted: 12 Dec 2011 at 9:05pm
What version. Should be 1.0.90

Make certain your Serial port settings are configured properly. If it isn't, the controllers will do nothing.

Delete the Borealis.dat file in the Shows folder. And repopulate the show list with known good sequences and file paths. This can be determined by loading each sequence with Aurora and then saving.

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Jonathan View Drop Down
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Beta Testers

Joined: 07 Sep 2008
Location: SoCal
Online Status: Offline
Posts: 1237
  Quote Jonathan Quote  Post ReplyReply Direct Link To This Post Posted: 12 Dec 2011 at 10:44pm
With version 1.0.90, you actually have two options for outputting to the COM ports. Both use the FTDI drivers.  VCP, which has been around since day one, and the newer D2XX mode, which supports DMX.  By default, Borealis uses D2XX, but if your system doesn't want to run it, then switch to VCP. 

You can get the COM port off of the HW Utility.  For VCP, use a speed 115200 for ACx16 / DCx16's, or 56700 if you are running any Firefli's. 
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