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Auroa Stopped Working on Load

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LightsOnLogan View Drop Down
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  Quote LightsOnLogan Quote  Post ReplyReply Direct Link To This Post Topic: Auroa Stopped Working on Load
    Posted: 11 Dec 2009 at 8:41am
Originally posted by brianandrus

I too have been having much grief with aurora, only under vista.
I am only using the demo version (trying to decide between aurora and LoR), but I constantly have the error:
Aurora sequencer has stopped working

Then I have to close it.
It does it EVERY time the 15 minute timer expires.
It does it often when I try to normally close it.
It does it sometimes in the middle of trying to create or play a sequence.

 
Your first two error conditions are essentially the same (the 15 minute timeout does the same thing as you closing the program yourself).
 
There are different priorities in how we treat fixing these error messages.  Getting an error message, only on Vista, while closing the program, is one of those errors that has been around in the issue database for quite a while but really isn't a high priority when it comes to fixes (since an error when closing the program doesn't really affect the functionality).  It's more of a "papercut" than anything.
 
The last failure mode does concern me though, since it actually affects functionality.  Were the "stopped working" messages in this particular case preceeded by any other error message? 
 
I have one issue in the log related to hitting cancel during a file creation, but yours is the first instance of hitting play completely shutting down Aurora.  I would like to know more about the conditions which reproduce this effect for you.
 
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  Quote crittertip Quote  Post ReplyReply Direct Link To This Post Posted: 11 Dec 2009 at 6:38am
Brian,
If memory serves me right, I think there is a 15 minute limit on the demo version. Maybe someone else can jump in and correct me if I am wrong.    Once you get the show going, Aurora is a great program. The runtime error 68 comes into play if you forget and close the program on an external source then take the external source off of the computer. When the program reopens, it tries to find your files in the last place you saved to. Hopefully this will help you.
Sean
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  Quote brianandrus Quote  Post ReplyReply Direct Link To This Post Posted: 10 Dec 2009 at 4:57pm
I too have been having much grief with aurora, only under vista.
I am only using the demo version (trying to decide between aurora and LoR), but I constantly have the error:
Aurora sequencer has stopped working

Then I have to close it.
It does it EVERY time the 15 minute timer expires.
It does it often when I try to normally close it.
It does it sometimes in the middle of trying to create or play a sequence.


Not that impressed to be honest. If I had a guarantee of some sort that I could get a refund if the full version causes grief, I would probably buy it just to be sure. I prefer aurora because I have invested in D-Light hardware from the past.

Brian
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  Quote vlongo Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2009 at 6:35pm
FYI Update! I took all power off my controllers, Re-powered and discovery was possible. Started show works ok! Still have runtime error 68 in Aurora.
Vin
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  Quote vlongo Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2009 at 6:07pm
I did not flash I only checked the connections to them.
Vin
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  Quote vlongo Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2009 at 6:02pm
FYI My display is not running now using Borealis?
Please help!
Thanks
Vin
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  Quote crittertip Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2009 at 6:01pm
OK, I ended up going completely through my hard drive via a search to find anything Aurora and deleting it all. Then running through the whole reloading of the program. You MUST restart after you take it all off AND you MUST restart after you re download and install. I also made sure that I had all of my music and my .dls files in a folder on the C drive so that I could find it. (I made a Christmas Light Show folder in my documents.) Hopefully that will help. The error 68 seems to come from the fact that I had last saved it to an external drive. Therefore, when you save your files, make sure that you do not close until you have it set to save to your C drive again. Clear as mud? LOL!   
Sean
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  Quote searayovernighter Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2009 at 5:59pm
When using your firmware updater, did you have all your boxes connected while you flashed it?  If you did, all your boxes will have the same ID
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  Quote vlongo Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2009 at 5:17pm
FYI Using the D-light Firmware Updater I am Able to connect to all 4 controllers but now can only discover 0 using the Hardware Utlity.
No fix yet?
Any Ideas?
Thanks
Vin
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  Quote vlongo Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2009 at 5:08pm
FYI My hadware utility is only showing Unit #4 out of 4 Total Units. 1,2,3,4.
Thanks
Vin
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