Aurora Homepage
Forum Home Forum Home > Aurora Sequencer Software > Aurora 1.0 > Installation Issues
  Active Topics Active Topics
  FAQ FAQ  Forum Search   Calendar   Register Register  Login Login

Auroa Stopped Working on Load

 Post Reply Post Reply Page  123>
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
crittertip View Drop Down
Newbie
Newbie


Joined: 21 Nov 2009
Location: Connecticut
Online Status: Offline
Posts: 7
  Quote crittertip Quote  Post ReplyReply Direct Link To This Post Topic: Auroa Stopped Working on Load
    Posted: 21 Nov 2009 at 8:38pm
I am on Windows 7 and am trying to setup my show for this year.  When I load the sequencer I get an error that Aurora Sequencer has encounter an error and stopped working.  There are no error codes or options but to close.  I have reinstalled the program but continue to get the same error.  Can someone please advise on what is causing my issue?
Sean
Back to Top
Jonathan View Drop Down
Beta Testers
Beta Testers


Joined: 07 Sep 2008
Location: SoCal
Online Status: Offline
Posts: 1237
  Quote Jonathan Quote  Post ReplyReply Direct Link To This Post Posted: 21 Nov 2009 at 8:53pm
Not just yet.  First we need to know what version you are using, if you upgraded from an older version, and if the controllers output normally via a hardware utility. 
~Jonathan
Back to Top
crittertip View Drop Down
Newbie
Newbie


Joined: 21 Nov 2009
Location: Connecticut
Online Status: Offline
Posts: 7
  Quote crittertip Quote  Post ReplyReply Direct Link To This Post Posted: 23 Nov 2009 at 9:24pm
Using the latest version .068. I did have an older version of the program on but could not find it after upgrading to windows 7. I am using the d-light hardware utility and everything works fine. Is there a Aurora hardware utility available?
Sean
Back to Top
LightChristmas View Drop Down
Beta Testers
Beta Testers
Avatar

Joined: 15 Oct 2007
Location: Equality, IL
Online Status: Offline
Posts: 993
  Quote LightChristmas Quote  Post ReplyReply Direct Link To This Post Posted: 23 Nov 2009 at 9:28pm
Try this. Uninstall .68, reboot, then install 1.0.43, and reboot. Try running. If all is good then install 1.0.68.

Back to Top
Jonathan View Drop Down
Beta Testers
Beta Testers


Joined: 07 Sep 2008
Location: SoCal
Online Status: Offline
Posts: 1237
  Quote Jonathan Quote  Post ReplyReply Direct Link To This Post Posted: 23 Nov 2009 at 11:25pm
Ya beat me to it, LightChristmas.  Anyway, if you ever upgrade the software, you MUST uninstall from control panel, reboot, install the new version, reboot, start program.  Not one of those steps can be skipped, and it must be done in that order.
~Jonathan
Back to Top
crittertip View Drop Down
Newbie
Newbie


Joined: 21 Nov 2009
Location: Connecticut
Online Status: Offline
Posts: 7
  Quote crittertip Quote  Post ReplyReply Direct Link To This Post Posted: 25 Nov 2009 at 7:33am
Ok..I followed your directions above. The .041 version gives me a runtime error 68. I rebooted between each step. Next steps?
Sean
Back to Top
LightChristmas View Drop Down
Beta Testers
Beta Testers
Avatar

Joined: 15 Oct 2007
Location: Equality, IL
Online Status: Offline
Posts: 993
  Quote LightChristmas Quote  Post ReplyReply Direct Link To This Post Posted: 25 Nov 2009 at 8:48am
Only time I've seen EC 68 is when an external storage device is used. Make certain you are installing/running from a hard drive and the sequences/music is there as well.

Back to Top
crittertip View Drop Down
Newbie
Newbie


Joined: 21 Nov 2009
Location: Connecticut
Online Status: Offline
Posts: 7
  Quote crittertip Quote  Post ReplyReply Direct Link To This Post Posted: 25 Nov 2009 at 10:21am
We are installing on the C Drive. We can't even get to the point to be able to get to the sequences/music files.
Sean
Back to Top
Pony_God View Drop Down
Senior Member
Senior Member
Avatar

Joined: 01 Sep 2008
Location: Naples, FL
Online Status: Offline
Posts: 551
  Quote Pony_God Quote  Post ReplyReply Direct Link To This Post Posted: 25 Nov 2009 at 10:55am

You're on 7, did you try to "run as administrator" for the install?

Fine. You're so smart you rig up the lights.
D-Light users Unite!
Back to Top
crittertip View Drop Down
Newbie
Newbie


Joined: 21 Nov 2009
Location: Connecticut
Online Status: Offline
Posts: 7
  Quote crittertip Quote  Post ReplyReply Direct Link To This Post Posted: 25 Nov 2009 at 11:56am
Yep. I think we may finally have it. Have one final step - update to .069.
Sean
Back to Top
 Post Reply Post Reply Page  123>

Forum Jump Forum Permissions View Drop Down

Bulletin Board Software by Web Wiz Forums® version 9.06
Copyright ©2001-2007 Web Wiz

This page was generated in 0.078 seconds.