Help SOS
Printed From: Aurora
Category: Aurora Sequencer Software
Forum Name: Aurora 1.0
Forum Discription: This is the place to discuss (and report bugs) the 1.0 version of Aurora
URL: http://www.aurorashow.com/forum/forum_posts.asp?TID=1448
Printed Date: 25 Oct 2025 at 10:48pm
Software Version: Web Wiz Forums 9.06 - http://www.webwizforums.com
Topic: Help SOS
Posted By: morelights
Subject: Help SOS
Date Posted: 18 Dec 2012 at 11:33am
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Im getting this error on the scheduler Aurora encountered an unexpected error and will now reset. Debugging Information: Please help. I cannot get back into the show to have it run on schedule |
Replies:
Posted By: Buckeyelights
Date Posted: 18 Dec 2012 at 11:44am
| Try turning off any anti-virus program. I had that come error come up and since turning off the anti-virus the problem hasn't come back. Restart too, after turning it off. |
Posted By: morelights
Date Posted: 18 Dec 2012 at 11:46am
| I don't have an anti-viris program on this computer. What happened was when you get that black screen when the scheduler is running it froze on that and I couldn't get out of it and restarted that computer and reinstalled it and no go. |
Posted By: LightsOnLogan
Date Posted: 18 Dec 2012 at 11:50am
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Remove config.dat, borealis.dat, and audiocache.dat. After that you will need to reconfigure your serial networks from Aurora sequencer (not Borealis scheduler) and reboot. Then you should be able to set up your show again. Michael ------------- http://www.aurorashow.com/"> 
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Posted By: morelights
Date Posted: 18 Dec 2012 at 5:08pm
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That worked!!!!!!!!!!!!! Thank you soooooooooooooooo much. That worked and I was able to reset my show and schedule it.
I have another issue that I can't figure out. I have 12 AC x 8 and I recently added this year an AC x 16. The issue I am having with it is. I won't keep channels on that are programmed to be for a certain length its like it times out and the other issue seems like its beating to its on drum some times. How can I fix this issue. I updated the firmware to the current one and I changed its address to 50. The reason why I updated the firmware is because it wouldn't turn off channels all the way and now it does with the update. |
Posted By: LightsOnLogan
Date Posted: 18 Dec 2012 at 8:04pm
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Have you done the EEPROM setting from the HWUtil for the bank persistence behavior (for Aurora compatibility)? Michael ------------- http://www.aurorashow.com/">
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Posted By: morelights
Date Posted: 18 Dec 2012 at 8:54pm
| No what do I have to do? |
Posted By: LightChristmas
Date Posted: 18 Dec 2012 at 10:27pm
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This only applies to FW ver 1.20 version 1.17 (or lower) does not need the register changed. Easy way - create a shortcut to the HWU. Do a Properties on the shortcut, and add -advanced to the end of the file path. Run the shortcut, and you will notice an Advanced tab to the far right of the screen. In the EPROM box, enter 40 and in the Decimal Value box, enter 1 Press Set. All done. ------------- http://www.aurorashow.com/"> 
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Posted By: morelights
Date Posted: 18 Dec 2012 at 11:11pm
| I did that and no change I am running Ver. 1.19. I went to the advance tab of that controller and only that controller and choose 40 and the get tab and I got 255 so I changed that to 1 and ran the show again and no change. I also know when I run test in the HWU it totally acts normal. I about ready to give up on the AC x 16's and go all AC x 8. I have never ever had an issue with the AC x 8's and I have been using them for three years with Ver. 2.0 |
Posted By: LightChristmas
Date Posted: 19 Dec 2012 at 2:25am
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1.19 was trashed as being too buggy with Aurora. Either use 1.16 or 1.20 It is usually best to use the D-light forums when it comes to controllers: http://d-light.us/forum/download/file.php?id=879 - For ver 1.20 http://d-light.us/forum/download/file.php?id=879 http://d-light.us/forum/viewtopic.php?f=13&t=2014 ------------- http://www.aurorashow.com/">
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Posted By: LightsOnLogan
Date Posted: 19 Dec 2012 at 7:57am
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During firmware related issues it is common for the HWUtil to show a different result than actual show software since the HWUtil does not use all of the commands that a real show will. As LightChristmas mentioned, 1.16 and 1.20 are the best firmware versions to use with Aurora. Which to use depends on your display. These are the issues we noted with our customers: With 1.16: - Some channels will randomly "stick" during the show. Aurora contains a workaround to automatically clear these, but it is still annoying. - Channels with only LEDs attached may not turn off completely due to triac leakage with capacitive loads (the workaround is to attach a "hidden string" of incandescents onto the channel or to replace R1-R16 with 270 ohms instead of 180) With 1.20: - The triac LED leakage issues are resolved, but... - Controllers occasionally lose their ID or even brick themselves (the workaround is to use ID 50+) - It requires the EEPROM change described earlier for Aurora compatibility - A small percentage of customers had trouble with it and went back to 1.16 As mentioned earlier, firmware related issues are better resolved at the D-Light forum. For future years I would recommend planning the transition to the OpenDMX firmware for your controllers. D-Light is encouraging adoption of DMX and this is the direction we are taking with future versions of Aurora as well. Michael ------------- http://www.aurorashow.com/">
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Posted By: morelights
Date Posted: 19 Dec 2012 at 9:45pm
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Thank you for all your help. It worked. I updated to 1.20 and did the EEPROM thing and everything is running smoothly. Im very fimilar with DMX on the professional side. I look at it if it works now for what I wanteded to do then don't mess with it.
Does Aurora support DMX also or would I have to look into getting a different program with a visualizer? |
Posted By: LightChristmas
Date Posted: 19 Dec 2012 at 10:06pm
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There is a DMX version of Aurora available, but I'd wait as we're working on an optimized and more user-friendly (thought I'd NEVER say that, but its true) version that will blow anything else out of the water.
------------- http://www.aurorashow.com/">
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Posted By: LightsOnLogan
Date Posted: 19 Dec 2012 at 10:06pm
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Aurora has partial dmx support at the moment. Full dmx will be happening in the upcoming year. Your existing sequences will convert to dmx when we release that version. ------------- http://www.aurorashow.com/">
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