Error 1931
Printed From: Aurora
Category: Aurora Sequencer Software
Forum Name: Installation Issues
Forum Discription: This is the place to discuss issues with installing Aurora
URL: http://www.aurorashow.com/forum/forum_posts.asp?TID=291
Printed Date: 03 May 2024 at 7:17pm
Software Version: Web Wiz Forums 9.06 - http://www.webwizforums.com
Topic: Error 1931
Posted By: spongebob101234
Subject: Error 1931
Date Posted: 07 Sep 2008 at 3:45pm
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Didn't know if you could help me...
When i install Aurora v1.0 i get this error message " Error 1931. The Windows Installer service could not update the system file C:§WINDOWS§System32§scrrun.dll because the file is protected by Windows. You may need to update your operating system for this program to work correctly." below that it has Ok or Cancel if I press ok the installer continues and later says Aurora Sequencer has been successfully installed. Click "Close" to exit which I do The I click on Aurora Sequencer from my desktop and click Import File I click Light-O-Rama v1.x File then I select my file and click open then a new dialog box comes up with "Importing Sequence" and at the bottom it says "Converting Events" whish at this point it just simply freezes until i end its task through the task manager I also cannot create a sequence from scratch. I have rebooted many times and uninstalled and installed many times. the § is meant as a back slash i am running Windows XP 2.8 GHZ 1Gb ram |
Replies:
Posted By: LightChristmas
Date Posted: 07 Sep 2008 at 4:48pm
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Make certain that the offending file's archive bit has not been set to Read-Only. If so, untag the Read Only and try reinstalling. If an install errors out in such a manner, its a given that the programs will not work properly either.
------------- http://www.aurorashow.com/"> 
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Posted By: spongebob101234
Date Posted: 07 Sep 2008 at 6:08pm
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Thanks for the help... One more problem arose from the solution... I get the same error message and code but instead of scrrun.dll I get maxml3.dll
I did the same steps as listed above (unchecking the read-only) for the msxml3.dll and still same problem... any HELP?!?!?!?!?!?
Thanks Much - CLaughinghouse
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Posted By: spongebob101234
Date Posted: 07 Sep 2008 at 6:10pm
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Update:
Currently running Windows Update... so got my fingers crossed!
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Posted By: spongebob101234
Date Posted: 08 Sep 2008 at 4:54pm
| No luck still... any more ideas? |
Posted By: spongebob101234
Date Posted: 08 Sep 2008 at 8:26pm
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Update:
upgraded to service pack 3 and installs correctly... but when trying to import LOR1 sequences it just freezes... and im not sure how to describe this further.
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Posted By: LightChristmas
Date Posted: 08 Sep 2008 at 8:48pm
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Have you tried importing under LOR2? If you try to import a LOR2 sequence using the LOR1 import, it will freeze as you're describing.
------------- http://www.aurorashow.com/">
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Posted By: spongebob101234
Date Posted: 08 Sep 2008 at 9:05pm
| kudos to LightChristmas! that seemed to work until it got around 75% done and then Aurora just crashes... i know the crash problem is in another forum... heading over there now... |