license key still waiting
Printed From: Aurora
Category: Aurora Sequencer Software
Forum Name: Questions About Aurora
Forum Discription: Considering ordering but want more info from other Aurora users?
URL: http://www.aurorashow.com/forum/forum_posts.asp?TID=800
Printed Date: 10 May 2024 at 7:21am
Software Version: Web Wiz Forums 9.06 - http://www.webwizforums.com
Topic: license key still waiting
Posted By: MarkDXB
Subject: license key still waiting
Date Posted: 13 Sep 2009 at 8:57am
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Hi Guys, still waiting for my license key. Ive also emailed and no reply....
Are they on holiday?
Mark
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Replies:
Posted By: Jonathan
Date Posted: 13 Sep 2009 at 12:49pm
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It can take a day or two to get the key (it's an automated thing). Be sure to check your spam folder. Sometimes your e-mail program thinks the key e-mail is a spam message. ------------- ~Jonathan |
Posted By: MarkDXB
Date Posted: 13 Sep 2009 at 10:38pm
| Thanks, i have checked my spam, in fact i turned it off. no email yet from tthem..... |
Posted By: MarkDXB
Date Posted: 14 Sep 2009 at 7:19am
| Jonathan hi, is there a telephone number i can call or an email? as nothing yet received. When i looked on paypal it states the payment went to Michael Miller thanks |
Posted By: LightChristmas
Date Posted: 14 Sep 2009 at 8:19am
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Your payment went to the right place/person.
------------- http://www.aurorashow.com/"> 
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Posted By: MarkDXB
Date Posted: 14 Sep 2009 at 8:26am
| just got the key... cool thanks again |
Posted By: LightsOnLogan
Date Posted: 14 Sep 2009 at 10:57am
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Actually, we still process keys by hand here. Amazing, I know... hi tech software company and we're hand processing orders and keys. Honestly, this is a niche market and Aurora isn't exactly a super-high-volume seller out there, so while I could put together a super fancy automated system, time is money and it's really cheaper and simpler to just process them by hand each business morning (and spend that development time on Aurora instead).
Your order came through after the Friday orders were processed, so it ended up in the Monday morning queue. then there's that time zone thing... Monday morning for me is quite late into Monday for you... it probably seemed like forever. ------------- http://www.aurorashow.com/"> 
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Posted By: gtxl1200
Date Posted: 22 Sep 2009 at 6:27pm
| I also now have been waiting since Saturday, I know your busy. But the 15 min kill time is really making it impossible to do anything with. I would really like my key. My Paypal receipt didnt even give an email for the person to contact, just the name of Micheal Miller. |
Posted By: Bigindian
Date Posted: 22 Sep 2009 at 8:02pm
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GTXL1200,
You can contact Michael at http://www.aurorashow.com/contact.asp - http://www.aurorashow.com/contact.asp
I am sure that if you email him, he will respond within a few hours.
------------- The secret to creativity is knowing how to hide your sources. Albert Einstein |
Posted By: LightsOnLogan
Date Posted: 23 Sep 2009 at 7:36am
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I just resent your key. I'm not sure why, but the original email came back from comcast.net (your ISP) as "Recipient Address Rejected" this morning. Is your email address with Paypal valid?
Let me know if you get the resend or not. ------------- http://www.aurorashow.com/">
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Posted By: gtxl1200
Date Posted: 23 Sep 2009 at 5:20pm
Key received This morning Thank you. Comcast is strange.. for the longest time they used to block my wifes work email.. No problem working now..Off to the report a bug section now.
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