License Key
Printed From: Aurora
Category: Aurora Sequencer Software
Forum Name: Questions About Aurora
Forum Discription: Considering ordering but want more info from other Aurora users?
URL: http://www.aurorashow.com/forum/forum_posts.asp?TID=869
Printed Date: 18 Apr 2024 at 3:42pm
Software Version: Web Wiz Forums 9.06 - http://www.webwizforums.com
Topic: License Key
Posted By: fitz8402
Subject: License Key
Date Posted: 07 Nov 2009 at 7:16am
| I ordered my key on halloween and still have not recieved it. I searched through the older posts of people having similar problems and I cant come up with a reason why. I also tried to email Mr. Miller and I did not get a reply. Do you typically have a problem sending to yahoo mail accounts? If so do I need to send and alternate address? I have not seen anything in my spam folder. Can somebody please tell me what I am doing wrong? |
Replies:
Posted By: Bigindian
Date Posted: 07 Nov 2009 at 8:49am
|
When you say that you have emailed, Michael, which address did you use. He typically responds within a day or so. did you use the contact us page at the following link? http://www.aurorashow.com/contact.asp - http://www.aurorashow.com/contact.asp
Are you sure that your payment transaction contained the proper email address. That is the address where your license key will be sent. The keys are sent manually so once he sees your payment, usually the next business day sees the sending of the keys.
Check it out and let us know
------------- The secret to creativity is knowing how to hide your sources. Albert Einstein |
Posted By: fitz8402
Date Posted: 07 Nov 2009 at 9:10am
|
I used the contact us link on the aurora page on 11/03. I went in today after reading the other license key posts and verified my paypal address was correct, it was. Thank you for your help though. |
Posted By: Jonathan
Date Posted: 07 Nov 2009 at 9:39am
|
Michael has been hit with a lot of SPAM lately, so it is possible that your message was inadvertently ignored. If your subject line was something generic like "Inquiry", try resending the message with a more specific subject line. You can also PM LightsOnLogan as well. ------------- ~Jonathan |
Posted By: fitz8402
Date Posted: 07 Nov 2009 at 11:19am
| I will give it a shot! Thanks |
Posted By: LightsOnLogan
Date Posted: 08 Nov 2009 at 9:36am
|
I just resent your key. We've been having some trouble with DOS attacks on our firewall causing it to reboot occasionally. The original email may have ended up in the bit bucket. ------------- http://www.aurorashow.com/"> 
|
Posted By: fitz8402
Date Posted: 08 Nov 2009 at 1:42pm
| Just got it! Thank you |